Customer ReviewsforGreen Home Renovation, Inc.
9 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Karen K
1 star07/18/2024
Disrespectful towards elderly people. Failure to comply to their mistakes. The door fell a day after they installed it. Green Home Renovation refused to redo the door instead made threats to charge us $250 to install the door. They issue vague contract document. They often change their prices at the end of the work. They make constant treats saying we lost money because of you. They kept saying they did a great job by saying extra work was done. They gaslighted, verbally and emotionally abused us.Green Home Renovation, Inc. Response
07/20/2024
Dear **********,Thank you for sharing your feedback regarding your recent experience with Green Home Renovation, Inc. We take customer concerns seriously and strive to address them promptly and respectfully.Upon reviewing our records, we found that our initial contract with you specified the following scope of work:Repairing ******* Primer and Painting of ******* Installation of Closet Door, including Primer and Paint Painting of Baseboards Additionally, outside of the initial contract, we included the following items:A/C Vent Covers Installation of Electrical Outlet Covers Installation of Sliding Door Installation of Curtain Rod ******* Repair for Storage Room Removal and Reinstallation of the Water Heater We apologize for any confusion or dissatisfaction regarding the installation of these items. Our commitment is to deliver high-quality workmanship and reliable service to all our customers, and we regret any inconvenience caused by the issues you've mentioned.Regarding your concerns about pricing and additional charges, we want to clarify that our contracts are designed to ensure transparency and clarity. Any adjustments to the scope of work or pricing are typically communicated and agreed upon in advance. If there was any misunderstanding or discrepancy in your case, we apologize for the oversight and are committed to reviewing our documentation processes to prevent future misunderstandings.Regarding the specific issue of the closet door, we understand your frustration. It's important to note that your father inspected the closet door multiple times, along with every other aspect of the completed jobs. However, we regret any inconvenience caused by the door falling and are committed to addressing any remaining issues.Regarding your mention of changing your mind about painting the baseboards and refusing to pay the final $1,000.00 installment, we understand the importance of clear communication and agreement on project details. We are open to discussing any outstanding concerns and finding a resolution that works for both parties.**********, we value your business and the opportunity to serve you. We understand the importance of resolving this matter to your satisfaction and would appreciate the opportunity to discuss it further. Please contact us directly so that we can work towards a resolution.If there are any further questions or if you would like to discuss this matter further, please do not hesitate to contact our office.Thank you once again for bringing this to our attention. We look forward to hearing from you and addressing your concerns.Sincerely,Green Home Renovation, ***Review from Wilbert G
5 stars02/20/2024
We hired Green Home Renovation for a major interior remodeling at our house in ******* and couldn't be happier with the process and the result. Edin was very knowledgeable, friendly and delivered to high standards. We're very particular about our home, e.g. how to make sure that new items match the rest of the house. The *** team was patient and went out of their way to locate the items that we needed, and some of their suggestions helped us to save some money. You know your contractors are great when you look forward to seeing them at your house and the entire project ends with a smile and a friendly handshake. I Would highly recommend Green Home Renovation!Green Home Renovation, Inc. Response
02/20/2024
Our dear customer, We are so glad to hear of your experience and of your inspection's success. Here at Green Home Renovation, a customer's success story is also our success story.We are more than delighted to have served you and will continue to work hard to provide you the with the highest in quality services at.very competitive prices, time and time again. Sincerely, The Green Home renovationReview from Nancy B
5 stars11/27/2023
**** and his team have surpassed my expectations on their professionalism, perfection, and cleanliness. *** had other contractors before, but nowhere near the amazing job they did in my home and my neighbors home. I am thrilled to keep doing business with them and refer them to others.Green Home Renovation, Inc. Response
07/17/2024
Our dear customer, We are so glad to hear of your experience and of your inspection's success. Here at Green Home Renovation, a customer's success story is also our success story. We are more than delighted to have served you and will continue to work hard to provide you the with the highest in quality services at.very competitive prices, time and time again. Sincerely, The Green Home renovationReview from Irene G
5 stars12/27/2022
I had Green House fix my shower door and **** did an excellent job that I did not have to replace my door. He was honest and explained what was wrong with my door. He fixed my door like new. I will be using him again in the future. IGULLICKSONGreen Home Renovation, Inc. Response
12/28/2022
Our dear customer, We are so glad to hear of your experience and of your inspections success. Here at Green Home Renovation, a customers success story is also our success story. We are more than delighted to have served you and will continue to work hard to provide you the with the highest in quality services at very competitive prices, time and time again. Sincerely, The Green Home RenovationReview from Richard T.
5 stars09/24/2022
Green Home Renovation is a company I'm glad I put my trust in. Worked professionally, personably, quickly, and at a great price. A truly fine job. They're GREAT!Green Home Renovation, Inc. Response
09/26/2022
Our dear customer, We are so glad to hear of your experience and of your inspections success. Here at Green Home Renovation, a customers success story is also our success story. We are more than delighted to have served you and will continue to work hard to provide you the with the highest in quality services at very competitive prices, time and time again. Sincerely, The Green Home RenovationGreen Home Renovation, Inc. Response
09/26/2022
Our dear customer, We are so glad to hear of your experience and of your inspections success. Here at Green Home Renovation, a customers success story is also our success story. We are more than delighted to have served you and will continue to work hard to provide you the with the highest in quality services at very competitive prices, time and time again. Sincerely, The Green Home RenovationReview from Nico F
5 stars07/21/2022
If you are looking for a ********************-oriented service, I highly recommend Green Home Renovation.Edin and team installed an attic fan and separately also took care of my external faucet that was leaking all the work was prompt, and they were great about telling me what was happening and why it was the best solution. I would absolutely hire them again.Green Home Renovation, Inc. Response
07/22/2022
Our dear customer, We are so glad to hear of your experience and of your inspections success. Here at Green Home Renovation, a customers success story is also our success story. We are more than delighted to have served you and will continue to work hard to provide you the with the highest in quality services at very competitive prices, time and time again. Sincerely, The Green Home RenovationGreen Home Renovation, Inc. Response
07/22/2022
Our dear customer, We are so glad to hear of your experience and of your inspections success. Here at Green Home Renovation, a customers success story is also our success story. We are more than delighted to have served you and will continue to work hard to provide you the with the highest in quality services at very competitive prices, time and time again. Sincerely, The Green Home RenovationReview from Marian B.
5 stars05/10/2022
Edin did a fabulous job. I was extremely impressed. Work was impeccably carried out with little to no disturbance. All that was remaining to complete my bathroom was this tub shower door. Efficient and installed in under 2 hours. Highly recommend!Green Home Renovation, Inc. Response
05/11/2022
Our dear customer, We are so glad to hear of your experience and of your inspections success. Here at Green Home Renovation, a customers success story is also our success story. We are more than delighted to have served you and will continue to work hard to provide you the with the highest in quality services at very competitive prices, time and time again. Sincerely, The Green HomeReview from Charles P
5 stars03/04/2022
Great work. Very professional and efficient. A pleasure to work with the Green Home Renovation team. The price for their quality work was very reasonable.Green Home Renovation, Inc. Response
03/10/2022
Our dear customer, We are so glad to hear of your experience and of your inspections success. Here at Green Home Renovation, a customers success story is also our success story. We are more than delighted to have served you and will continue to work hard to provide you the with the highest in quality services at very competitive prices, time and time again. Sincerely, The Green Home Renovation ManagementReview from Melissa M.
5 stars11/24/2021
We are more than satisfied with our powder room renovation. **** was very professional, and had excellent attention to detail. He even came back a few days later to hang the mirror and shelves that weren't delivered before the renovation was complete.Green Home Renovation, Inc. Response
11/25/2021
Our dear customer, We are so glad to hear of your experience and of your inspections success. Here at Green Home Renovation, a customers success story is also our success story. We are more than delighted to have served you and will continue to work hard to provide you the with the highest in quality services at very competitive prices, time and time again. Sincerely, The Green Home Renovation Management
Customer Review Rating
Average of 9 Customer Reviews
Contact Information
8150 N Milwaukee Ave
Niles, IL 60714-2804
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | 8:00 AM - 5:00 PM |
SuSunday | Closed |
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.