Business ProfileforEuropean Wax Center

On March 3rd I was running late for an wax appointment. I was told I had 8 minutes to get there from 1145 I got there at 1153 called them to let them know. I was walking in as I normally do when I'm running late and the receptionist. Refuse to check me in because she said that I was supposed to be there in 8 minutes and it was 9. I then tried to explain to her how I normally can call in and get checked in so technically. I was within the time period of me being late. She kept going back-and-forth with me. She Was like I could just reschedule to 12 30 I said fine as i was walking out.I said that this was really some stupid s***I turned around and noticed that they were laughing at me.So I go back in and I told them.I didn't find anything Funny and I didn't appreciate them laughing at me and one girl said. I think you're being aggressive and I said I'm not being aggressive. How am I being aggressive? I have not threatened any one of you. I have not called you out your names. I have not invaded your personal space. So how am I being aggressive? She said I was talking too loud. I told her this is the way I talk Then the other receptionist basically said to they would just cancel me altogether. And I said you can't just cancel my services because you have a issue with the way I'm talking and I'm not attacking you in any type of way. You're basically condemning me for the way I talk. Then the girl called me a victim which I did not appreciate because I am a victim of kidnap assault And **** amongst Other things. Eventually, I was told that I was rescheduled for 1230 I went back into my car to wait patiently and while in my car, they call me back into the facility to tell me that they called their manager and she told them to refuse me service. I asked them. Why did they wait until I leave to call the manager and if they could call her. In front of me so she can at least get my side of the story .They refused never rescheduled me they called their manager and lied