Business ProfileforJoint Relief Institute

I went to joint relief institute in *********** ******** in June. It was Monday. They said it was Juneteenth and insurance companies were closed. They took my information and I left and came back on July 9, 2024 for appointment. I was told ******** wouldnt pay anything for gel injections until I spent close to ******* of my own first. I said I would have to skip the injections then. I was offered steroid shots in both knees for ****** which I said I could afford to do. I asked if I could make payments of ***** a month with a credit or debit card. The lady checked and said yes since I got gel injections a few years ago and was self pay. I made a ***** payment that day. Then in August on 19th I received a bill for ******. I called and took me about 6 tries to speak to a person. She said the insurance wouldnt cover it and I still owed the other amount. They told me I was paying on my own and not through insurance ********. I would never have gotten the shots if they had told me this first like they should have. I am retired now and on fixed income. I dont just have over six hundred dollars to pay this bill. This is very deceptive practice. They just didnt tell me about ******** or other charges. Just wanted me to get shots and surprise me with extra charges later. To me this is very wrong and angers me very much being on fixed income and disabled with rheumatoid arthritis. Shame on this place for being deceptive. I have never been treated like this before.