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          Find a Location

          Life Fitness has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Life Fitness

              Rosemont, IL 60018-5249

            • Life Fitness

              10601 Belmont Ave Franklin Park, IL 60131-1545

            Business ProfileLife Fitness

            Exercise Machines
            Multi Location Business

            Contact Information

            Rosemont, IL 60018-5249

            Visit Website
            (847) 288-3300

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            25 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 47

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Life Fitness manufactures and sells strength and cardiovascular equipment through brands that include Life Fitness, Hammer Strength, Cybex, ICG®, and SCIFIT.

            Business Details

            This is a multi-location business.

            Find a Location

            Life Fitness has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Life Fitness

                Rosemont, IL 60018-5249

              • Life Fitness

                10601 Belmont Ave Franklin Park, IL 60131-1545

              Location of This Business
              Rosemont, IL 60018-5249
              BBB File Opened:
              5/21/2004
              Years in Business:
              47
              Business Started:
              6/1/1977
              Business Started Locally:
              6/1/1977
              Business Incorporated:
              12/31/2018
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • SciFit
              • Life Fitness Illinois, LLC
              Business Management
              • Mr. Tom Zentefis
              • Ms. Sue Rakoczy, Supervisor Accounts Payable
              • Ms. Rebecca Bolger, Paralegal
              • Michelle Kaiser Kelly, Manager
              Contact Information

              Principal

              • Ms. Rebecca Bolger, Paralegal
              • Michelle Kaiser Kelly, Manager

              Customer Contact

              • Ms. Rebecca Bolger, Paralegal
              Read More Business Details and See Alerts

              Customer Complaints

              25 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/12/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              I ordered a recumbent exercise bike. It was delivered and installed by a professional installer, who at the time could not get the bike to work. They spent time diagnosing it and determined it is a problem with the battery. They opened a work order with Life Fitness to send a replacement battery and ensured they would be out next week to fix it.This was over 3 weeks ago. As of today I have sent multiple emails with customer support at ****************** who just keep ensuring me the technician will contact me within ***** hours. it has been 2 weeks and nobody is contacting me. They seem unwilling to help or follow up with their customer service is not helping.
              Read More
              Read 24 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Laura C

              08/30/2024

              I purchased a Life Fitness treadmill less than three years ago and have had the motor replaced twice. Both times I have been charged for the motor ($1000 each motor) even though it is under warranty. Not to mention I had to pay for labor and the service call which was not covered by the warranty. I had to give my credit card number in order to place the service call which they promptly charged without sending me an invoice. It is like pulling teeth trying to get my money back. The first time took me a month and a half of emails and phone calls. I am still waiting on a resolution for the second time. This company is an absolute nightmare to deal with. Avoid!!
              Read 1 More Customer Review

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

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