Business ProfileforMendel Plumbing and Heating, Inc.

Mendel came in to my home on 3/15/2024 to rod out my basement sewage drain. They put there camera in there and said they can do it. The drain was useable before being able to use the bathroom and pass water with out it backing up. They came and got there rod stuck in my drain and then told me I had to pay 2400 dollars to rip my floor up or ******************************************************************************************************************************* the house because the drain was obstructed by the rod/tool. I told them I would like a second opinion so take there rod out and they said they couldnt and that made my house not usable obviously if I used the toilet toilet paper or s*** will get stuck on the rod and back up my system and I would have s*** on my basement floor. So they said they couldnt do anything for me unless I went with one of there routes. So I told them to leave and I was later laugh at by one of there employees while they were packing up to leave. So I told them to get out as soon as possible and asked them how much I owed them. The employee that laugh at me told me you dont owe us anything. They came in and basically mad the problem worse than what it was. So I called there office to complain and I talked to a ***** and he said that the employee didnt laugh at me which was a lie. We came to a conclusion that they would come and tear up my basement floor and retrieve there tool at no cost but they refused to recement my floor I had no other choose to say yes to there offer. I was unable to use any water in the house or deficate in the house and smelled like sewage which it did until they came and retrieve their tool. They came and did the work on 3/18/2024 and now Im stuck with the bill to recement my floor and still stuck with the existing problem. basically came to my house put a hole in my ground and left. I would like some compensation for them for distress for the weekend and for them to pay the bill to fix my floor.