Business ProfileforThe Yuppie Puppie Grooming Salon, Ltd.

If you are an existing customer of ********************** Puppy or considering becoming one, I highly encourage you to continue reading. The below summarizes what you need to know if you are considering using Yuppie Puppys services:Since expanding to *************** has deteriorated significantly.No one answers the phone, ever. It takes several left messages to have someone return your call. All appointments need to be booked online. They reluctantly schedule an appointment for you when you ask them to when you pick your pet up if you tell them you dont want to do it online. They will buzz cut your pet even when it is not necessary. oThey will tell you that they told you that your pet needed to be buzz cut and that you gave permission. Likely, because when you drop off your pet, they tell you that if there are any knots that your pet will need to be buzz cut. If you challenge them, they ignore you. Their grooming is sub-par. Expect your pet to look choppy. They injure your pet and then DENY IT when you bring it to their attention. ***** holds true if you are speaking directly to the owner. ** personally have experienced my dog being injured three times:?Badly scraped and was told it was razor burn for a close cut on his belly for the Summer. ?A cut along his collar neckline. ?A puncture wound at his collar neckline. There is a groomer at the ********** location that consistently yells at the dogs. I personally heard it while at a neighboring business in October 2022. Expect to be lied to multiple times. Your preferred groomer is not who is grooming your pet and you will know it. I had a very civil conversation with the owner explaining why I was no longer bringing my dog to her establishment. Though she said she was sorry she did not seem sincere nor motivated to make changes. That was in November 2022.