Business ProfileforGreen Dodge

My business has tanked because of a vechile that they sold me back in December of 2023, it was a chevy equinox i loved it up till It almost got me killed. There was something very scary wrong with this car. I got rhe full bells and whisles of warranties on this....then this car had this lite on my dash and this screen that flashed on then it happened reduced engin, my car was in an 80mph road way, my driving dropped down to 45 miles per hour. Then going up an interstate hill it was going 30 miles per hour. I had this car for under 6k miles. I got this car at green dodge in December and by middle of January my car could have killed my dog and I. I got this equinox for business purposes. But after that I was doing the clients i have prebooked. I had to wait 2 weeks to take it in, meaning two weeks without working, they had it for under 6 hrs with a bunch of others there at the sametime. They called me a few hours later and said they couldn't find anything wrong. A few weeks later again I struggled going up rte 44 coming back from California and my car and i got pulled over for going to slow. I just called chevy and they told me the nearest appointment would be in 4 weeks. There is another 4 weeks without working. I was scared to death of going anywhere. Come to find out around memorial day this 2021 chevy equinox has placed many people in the same spot. I called the bank to take the car back since green didn't help me. This car was a death trap on wheels, i lost my business believing getting a slightly newer car would help. Omg, it almost got my dog and I killed what should be a 10 hrs drive from Coeur d'Alene ID to salt Lake. But it took me 20 hrs instead 30/35 up hill and my car omg was the scarest. My business is gone. Warranty you didnt want to fix to save your self money. You stole 20k is what we need to pay. U took my business too... shameful Helene

We are very sorry to hear that the Chevrolet Equinox you purchased from us last December has been so problematic. The inspections we perform are as thorough as possible, but with anything mechanical it is impossible to predict when breakdowns can occur. Since your vehicle is still covered under Chevrolet's manufacturer's warranty, we as a Dodge Kia Subaru dealer are unable to perform warranty work until that coverage expires, however if you would have interest in trading in the vehicle, I would like to assist you personally. Please contact me at your earliest convenience.

Its sad that both c**** and you passed the buck to each other. I hope to god no one is killed in that vechile. Having car drop down from 80 to 45 out of no where. No the last person who this car didnt do what they should have done. I got a headache and not that headache is someone death trap.....i got newer car and nothing but issues. I will never do business green ever again shop releated or purchasing. Its sad that you couldn't direct me to some other dealership in this country. You literly placed me in dangerous vehicle. I will never own another ameican vehicle. I will take car of whatever i do buy out right to small garages or to outside this area for service. That drive from Montana to salt lake shouldnt take me 20 hrs. My car if that happened during the day would have gotten me killed. Your lake there of of having my husband call because my focus at 630 pm was to drive to get down the hills. The lemon law in this state is to protect you not the consumer. I had that car in my hands less than a month. I dont know about you, I hope any of children or grandchildren are treated better than I have been. Im my toyota didnt die a week later in Indiana guess what I would have been still driving that. 360k miles and it did amazing. My chevy equinox couldnt even go 10k before it was in the shop twice. Oh and lost another pet transport. I wont be taking down the comment on the g***** site either. Its shameful to say the least that I will never cars here ever again or fixed. I will go down state, arizona or Massachusetts to get any of my cars fixed. Or do any work on them.... You could have directed my husband to a place in idaho or salt lake offered me a tow home. Nope i had to go to you.... You knew what i did for work. But you just stole that from me... Words and peoples actions can and will stop people from doing business. People dont want the services that they read. You said its under warranty by you then you fix it. You take care of me. Not me doing this. I no longer own this car, i called the bank to take it back. I felt so scared having this equinox in my life I was afraid to have a client or my service dog in the car. Car payment 600 for what nothing but a constant headache. You buy something slightly newer than your 2005 toyota and it was a rebuilt and it did more than that car did in 6 months than urs did in 4 months....hmmm... American made chevy sucks. To me like volvo you will never get me into another one.... You took what should be feeling safe away....you said oh we cant find anything we drove it around and i said oh u did the on and off ramps. I got no sorry i didnt. Then when i told u about the issue nothing. Yeah whatever. My husband said it sounds like a fuel pump issue. You stole my business for having a crappy car and you told me the service report. But guess what you never let me see it... I wish my brother still sold cars because I got that three cars i forever loved. My 05 matrix, 2012 honda crosstour and my 2015 honda crosstour. This chevy equinox was a death box on wheels.