At-a-glance
Related Categories
Overview
Baxter Credit Union (BCU) is a state chartered, federally insured credit union headquartered in Vernon Hills, Illinois. BCU is a full-service, not-for-profit institution providing financial well-being and banking services to members throughout the United States and Puerto Rico.
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 340 N. Milwaukee Ave, Vernon Hills, IL 60061-1533
- BBB File Opened:
- 3/6/1996
- Years in Business:
- 43
- Business Started:
- 7/8/1981
- Accredited Since:
- 3/1/2012
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 6:00 PM
- Sa:
- 9:00 AM - 1:00 PM
- Su:
- Closed
- Business Management
- Mr. Michael Valentine, CEO
- Contact Information
Principal
- Mr. Michael Valentine, CEO
Customer Contact
- Melissa Castagna, Member Experience Sr. Director
Customer Complaints
168 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/11/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
70 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kelly W
1 star11/01/2024
Baxter Credit Union Response
11/04/2024
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