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          Servpro of Wheaton/Glen Ellyn has 1 locations, listed below.

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            Business ProfileServpro of Wheaton/Glen Ellyn

            Fire and Water Damage Restoration

            Contact Information

            2206 N Main St # 333

            Wheaton, IL 60187-9140

            Visit Website
            (630) 384-1040

            Business hours

            12:00 AM - 12:00 PM
            Business Hours
            12:00 AM - 12:00 PM
            12:00 AM - 12:00 PM
            12:00 AM - 12:00 PM
            12:00 AM - 12:00 PM
            12:00 AM - 12:00 PM
            12:00 AM - 12:00 PM
            12:00 AM - 12:00 PM

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            SERVPRO of Wheaton | Glen Ellyn | Lisle | Plainfield Professionals provide a 24 Hour Emergency Services for fire and water damage restoration services. SERVPRO of Wheaton/Glen Ellyn is ready to restore damage to yourhome or commercial structure caused by: Water Damage, Fire Damage, Disaster, storm and flood damage, and Mold Damage.

            Products & Services

            Additional Services: Mold Remediation, Carpet and Upholstery Cleaning, Duct Cleaning. SERVPRO® of Wheaton/Glen Ellyn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage situation. SERVPRO® of Wheaton/Glen Ellyn also mitigates mold and mildew from your home or business. Our staff and crews are
            trained in property damage restoration.

            Business Details

            Location of This Business
            2206 N Main St # 333, Wheaton, IL 60187-9140
            BBB File Opened:
            9/26/2007
            Years in Business:
            19
            Business Started:
            9/1/2005
            Business Started Locally:
            9/1/2005
            Business Incorporated:
            3/7/2006
            Type of Entity:
            Corporation
            Number of Employees:
            45
            Alternate Business Name
            • G.W. Nitzsche, Inc.
            Hours of Operation

            Primary

            M:
            12:00 AM - 12:00 PM
            T:
            12:00 AM - 12:00 PM
            W:
            12:00 AM - 12:00 PM
            Th:
            12:00 AM - 12:00 PM
            F:
            12:00 AM - 12:00 PM
            Sa:
            12:00 AM - 12:00 PM
            Su:
            12:00 AM - 12:00 PM
            Business Management
            • Mr. Grant Nitzsche, Owner
            • Ms. Alissa Nitzsche, President
            Contact Information

            Principal

            • Mr. Grant Nitzsche, Owner
            • Ms. Alissa Nitzsche, President

            Customer Contact

            • Mr. Grant Nitzsche, Owner
            • Ms. Alissa Nitzsche, President
            Additional Contact Information

            Fax Numbers

            • (630) 384-1041
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Preparing for and recovering from flooding

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/18/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Due to flooding from a plumbing issue, I contacted this ServPro location on 4/14/2023 at the behest of my homeowner's insurance to start the mitigation/remediation process while they work through coverage questions they have. Since the day they brought equipment to my home, they have refused to answer questions regarding the cost for what they have provided or what exactly I am paying for. They have been rude and evasive the entire time and will not answer the questions I have asked about costs and services. They have not provided me with anything other than a receipt for my "deposit".
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ahilen B

            06/21/2023

            THE WORST COMPANY I HAVE EVER WORKED WITH! I wish I can leave less than one star, this company does not even deserve one star. Every single process was a complete headache: 1. Delayed start as rebuild team never replied to voicemails after the pack-out was completed 2. Delayed start as rebuild team never sent the estimate to insurance for approval after multiple requests 3. No timely follow up from Servpro to reasonable requests for communication 4. Poor communication between Servpro employees, passed the buck between each other 5. Poor quality- after inspection identified several problems with the work 6. Failed to and nearly refused to return my property keys 7. Full of excuses for their poor performance. To top it off, the billing team sent threatening and harassing e-mails about sending me to collections/ having a lien on property within hours of the project being barely acceptably "completed", even before the keys were returned. They delayed a 1 month project into 3 months but god forbid you take 12 hours to pay the remaining balance after they fully complete the project and return the keys. If you want to be treated like complete garbage by a company, by all means hire servpro of wheaton/ **** ellyn/ lisle.
            Read 1 More Customer Review

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

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