Business ProfileforFerrari Plumbing, Inc.

We needed to hire a plumber to finish a job that another plumber could not complete because he did not have the proper socket tool. I called Ferrari Plumbing on November 23rd to see if they could complete the job. *** indicated he was an expert plumber and could take care of everything for us later that afternoon. When *** and his partner arrived, I showed them the shower where the two shower valves needed to be replaced with the new ones that I provided. *** began working on the job but there was never any discussion as to what he was going to be charging. *** indicated the he had a lot of experience but he spent a lot of time figuring out how to take the shower trim plate off just to get to the shower valves. After that was completed, he began removing the old shower valves. Apparently the old valves were falling apart as he was attempting to remove them. He ended up spending around 15 minutes outside in his truck, who according to his partner, was building a make shift tool to get the remnants of the shower value out. After the new valves were installed, *** was able to make the shower functional but not 100%. Since he did not start the job from the beginning, I gave him some ***** and accepted the results. After the job was completed, *** handed me an invoice for $1150 (labor only). He was there for no more than two hours. In reading reviews on other web sites, it appears that gouging customers is a common complaint of this company. After he left I discovered a spring on the shower ledge that he failed to put back in. I believe that was the missing piece that would have allowed the shower to function at 100%. I also had to clean up several valve fragments the he failed to dispose of. Even worse was that he made no attempt to clean up the lubricating oil that he dripped all over the shower floor. The smell was rancid. In the end this was very sloppy job done by an average skilled plumber who charged over 4 times what a highly skilled plumber would have charged.