Business ProfileforBest Deal Home Furniture

I purchased a reclining lift chair from Best Deal Home Furniture for $839.54 on 3/27/21. I paid in full with my debit card and took the chair that day. On 12/2/21 the footrest quit working and I was stuck with my feet up. I am handicap so it was really hard getting out of the chair. I called the manager of the furniture store the next day. She told me to send pictures of the chair and the paperwork that I got with it. I sent that right away. I called a week later and was told that she had ordered new motor for the footrest and someone would be out to put it on. The chair has dual motors, and the back rest still works. I didn't hear anything else from her. So we were in ****** on 12/21/21 and I stopped in to ask when it would be fixed. She said that the motor was in she just needed to shoot an email to the guy to come out and fix it. She said that he would contact me within a few days to do it. I have been trying to call her every week since then and she won't talk to me. I think that I've waited long enough to get something done. At this point I would just like to get my money back so that I can get another chair. I have so much trouble getting up from a seated position. My husband has a regular recliner but I can't even use it because my legs aren't strong enough to put the footrest down once I'm up. I would greatly appreciate if you can help me resolve this so I have a chair. The chair is in great condition other than the footrest not working. I have always kept it covered and there's no stains or wear marks it still looks new. Thank You, ***** Brake