Business ProfileforSpeck's Pets

I visited Specks for the first time today on 1/30/24, and the Specks staff ensured it would be my first and last visit due to the abrupt manner in which I was received.I got to the cashier at 7:45 PM, I ask if I can purchase a diy dog wash. The cashier says Well umm and I interrupted her pause by saying Oh, is it closed? to which she responds Well one side is closed in an unpleasant tone. The cashier then calls for another employee and asks Hey do you know which side of the wash is closed? The other employee responds Well I was about to close it down, but you can use it the right side is open.The cashier then asks if I have a number with them. I responded no, and the cashier did not ask if I would like to provide a phone number. The cashier then tells me my total and says for future reference we close the dog wash an hour before the store closes, but Im gonna let you use it this time. Ill bring you some towels.I followed the cashier to the dog wash and the other employee was also in the dog wash room. The cashier sets the towels down and I say Thank you. in the most pleasant tone I could muster. Neither the cashier or the other employee respond as they walk out of the room.So Im left standing in this room ive never been in with no instructions. There is a washing bay with a garden hose nozzle attachment, a cart with about 10 bottles of various shampoos and conditioners, and a closed cabinet with a hose dangling from it (Which I assume was the blower for drying).I quickly lathered some soap, rinsed her and hand dried her with the two provided towels, as I didnt feel comfortable opening a closed cabinet to explore whether it was a blow dryer or not. I promptly exited the store at 7:58 PM with two minutes to spare before the dog wash closed. Im not sure if this is the normal service that customers receive, or if what I experienced was an anomaly, but I certainly wont be a repeat customer to find out.