Business ProfileforSeven Corners, Inc.

My daughter got sick on a trip in *** also we got stuck out of state, when the ********* went down, no flight day, so I had a sick and trip interuption issue. I have submitted all the details needed for her claim ( per the written requirements) that I was provided This was done Back on Aug 13th. This company continues to give me the run around. With extremely vague emails requesting more information. I provided receipts for everything and was actually told those ' are not proof' of purchase. They needed my credit card statements to prove I paid? nowhere does it say if you pay in cash we won't reimburse you. I asked for proof of that statement in writing, and was not given it. I did provide the credit card statement, but this is just an example of the run around. The other day after threatening to go to the BBB, they partially paid my claim. with no reason for the expenses, they didn't pay and telling me it was a $500 day max pay out, so reduced one payment to $1000, but the trip issue spanned 3 days. This company is just pushing me off continually to get me to give up. Another example. I was told I needed to prove the flight cancelation, so I send any documents. Only to be told, I didn't need to prove that. Each email asked for more detail, most of which had all been previously provided. This company needs to be exposed for this, and they need to pay my claim or give full justification for the unpaid expenses. And the Justification needs to fit the bounds of insurance policy.