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Find a Location

Hires Automotive Center has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hires Automotive Center

      1620 Northland Blvd Fort Wayne, IN 46825-6555

      BBB Accredited Business
    • Hires Automotive Center

      7111 S Anthony Blvd Fort Wayne, IN 46816-2018

      BBB Accredited Business

    Business ProfileforHires Automotive Center

    Auto Repairs
    Multi Location Business
    BBB accredited business

    Current Alerts For This Business

    Alert:
    "On 11/21/22, BBB conducted an investigation into Jones Spare Parts (www.jonesspareparts.com) due to consumer complaints. The website lists an address of 1620 Northland Blvd. Fort Wayne, IN 46825. This physical address belongs to Hires Auto Parts which is NOT affiliated with jonesspareparts.com"

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 9/14/2015

    Years in Business: 97

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This business offers retail automotive parts and a full automotive service repair center.

    Business Details

    This is a multi-location business.

    Find a Location

    Hires Automotive Center has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hires Automotive Center

        1620 Northland Blvd Fort Wayne, IN 46825-6555

        BBB Accredited Business
      • Hires Automotive Center

        7111 S Anthony Blvd Fort Wayne, IN 46816-2018

        BBB Accredited Business
      Location of This Business
      1620 Northland Blvd, Fort Wayne, IN 46825-6555
      BBB File Opened:
      1/25/1983
      Years in Business:
      97
      Business Started:
      1/1/1927
      Business Incorporated:
      5/20/1964
      Accredited Since:
      9/14/2015
      Type of Entity:
      Corporation
      Alternate Business Name
      • Hires Auto Parts
      • Hires Auto Service
      Business Management
      • Mr. Thomas Hire, President
      • Mr. Brandon Hire, General Manager
      Contact Information

      Principal

      • Mr. Thomas Hire, President
      • Mr. Brandon Hire, General Manager

      Customer Contact

      • Mr. Thomas Hire, President
      Additional Contact Information

      Fax Numbers

      • (260) 969-9700
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Eric V.

      5 stars

      03/18/2022

      I am a 3rd generation customer of ********************** Auto. I have always found their service standards to be nothing but fair and consistent. They have always been professional and kept pricing for parts and labor responsible. The * ******* manager, *******, has always provided me options on repairs when possible that allow me to make educated choices when it comes to the cost of said repairs, upgrades, etc. Hires has consistently operated on a family frame of mind knowing auto repair costs will continue to go up even though your income does not.One thing to add, if you want to be treated with respect, start by demonstrating it. As a person who works in customer **********************, do not utilize that 20th century thinking of "the customer is always right." *tart using the 21st century process of working the problem together utilizing respect as your foundation, and it works out every time. This, if anything is why I'm a 3rd generation customer.****

      Hires Automotive Center Response

      03/21/2022

      We are so happy that you enjoyed your experience with us. We appreciate the great review and sound advice. It has been a pleasure serving your family for 3 generations. Brandon represents the 4th generation of the Hires family. As we start our 95th year, we look forward to serving you and your family in the future.

      Local BBB

      BBB Serving Northern Indiana

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