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          I Do Bridal Boutique has 1 locations, listed below.

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            Business ProfileI Do Bridal Boutique

            Bridal Shops

            Current Alerts For This Business

            Pattern of Complaint:
            On September 15th, 2022, BBB Serving Northern Indiana reached out to I Do Bridal Boutique regarding a pattern of complaint on file. Specifically, consumers allege:
            •             business accepts full and down payments on merchandise not ordered/received. 
            •             business does not respond to phone calls or other forms of contact.
            BBB sent e-mails on 9/15/22, 10/13/22, and 10/28/22. BBB sent certified letter 10/28/22. BBB left voicemail on 10/25/22. This matter has been closed as BBB has had no response from I Do Bridal Boutique.

            Additional business information

            Believed to be out of business:
            According to information in BBB files, it appears that this business is no longer in business.
            Additional Info:
            Mail sent to the business on 07/19/2023 was returned by the U.S. Postal Service as Undeliverable as Addressed.
            See all additional business information

            Contact Information

            Fort Wayne, IN 46825-3407

            Visit Website
            (260) 739-6054

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            Fort Wayne, IN 46825-3407
            BBB File Opened:
            7/5/2019
            Business Incorporated:
            10/24/2017
            Type of Entity:
            Limited Liability Company (LLC)
            Related Businesses
            Business Management
            • Customer Service, Member
            • Tesia Lapp Watson, Owner
            Contact Information

            Customer Contact

            • Customer Service, Member
            • Tesia Lapp Watson, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/20/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            BBB unable to locate business
            I purchased a bridesmaid dress from I do bridal boutique on January 24th 2023. The business then closed without warning in August of 2023. I have not received my dress and I do bridal never gave the money to the dress manufacturer.
            Read 12 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sarah S.

            01/24/2023

            Worst customer service experience ever. Ordered a bridesmaid dress in July of 22 for a wedding February of 2023, it is now 3 weeks before the wedding and I do not have my ***************** does not have her veil. I paid in full when I purchased, I asked them to cancel the dress and refund me the money and the owner said no because the dress would be there the next day. Its 3 days later and I still dont have my dress or my money back. Lie after lie after lie, and the most clueless employees I have ever had the misfortune to speak with. Do not get your dress here. You deserve better every day, but especially on your wedding day!
            Read 1 More Customer Review

            Local BBB

            BBB Serving Northern Indiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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