Business ProfileforGlobal Van Lines, LLC

Move: 4/13/24 *******, *** 5/7/24 Sulphur, **. Movers committed to disassembling and reassembling in new location and placing all into the rooms they were assigned. Movers came in to deliver, all boxes were falling apart, wet and crushed. we also had a missing 12 foot ladder and a Hons 2 drawer filing system. Movers had no tools with which to reassemble our furniture. They were using my kitchen knives to assemble our furniture. My husband had to help because they did not know how to reassemble. The movers damaged our walls and kitchen floor moving furniture in. They did not make any effort to protect our home as they were delivering our goods. I filled out their claim form. Listed all items and gave an explanation as to how I came up with the value. No one has ever spoken to me on the phone. I have had several emails denying most of my claim and they were not even working off of the claim I submitted. They have sent a check for $750 on a claim for more than $7,000.00. They have taken no responsibility to the damage that was done to our home. I have made several calls to the adjuster that was assigned to me. (*************************** ************) direct number. She has never spoken to me personally and ignored all of my messages.