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          Bigs Roofing & Repairs has 1 locations, listed below.

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            Business ProfileBigs Roofing & Repairs

            Roofing Contractors
            BBB accredited business

            Contact Information

            2204 Fillmore St

            Fort Wayne, IN 46802-5015

            Visit Website
            (260) 432-3715

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            Customer Reviews

            5/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/29/2017

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This firm offers roofs, gutters, soffits, and fascia.

            Business Details

            Location of This Business
            2204 Fillmore St, Fort Wayne, IN 46802-5015
            BBB File Opened:
            3/17/2003
            Years in Business:
            25
            Business Started:
            7/1/1999
            Business Started Locally:
            7/1/2000
            Accredited Since:
            6/29/2017
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. James Hughes, Co-Owner
            Contact Information

            Principal

            • Mr. James Hughes, Co-Owner

            Customer Contact

            • Mr. James Hughes, Co-Owner
            Additional Contact Information

            Fax Numbers

            • (260) 432-3715
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/04/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            First, communication with Bigs roofing was terrible. ***** would tell us she would do something then not, then it would take her weeks to get back with us. When we tried to address our complaints with her at the end, she became unprofessional and did not try to remedy our concerns. Because we used them for the home inspection on the house we were buying, they already had a $20000 check from the title company and we were stuck. Second, when they did the roof it did not quite look right. Bumps and weird material spots all over that we did not have when we just had the roof on our old house done by another company. Third, they left the house completely trashed. Hats on bushes, shingles and nails all over, bags blowing around, and even a tool left in the road, that we had to clean all of it up. They also left two of our downspouts completely off on the upper roof. Fourth, they destroyed several of our landscaping lights and we did not see a reimbursement or new lights. Lastly, we just had a whole chunk of shingles come off and we have not even had this roof 3 months. We feel that this whole roof needs redone by a better crew because we do not trust how this was done.
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            Read 3 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Dee H

            12/05/2023

            This company was top notch from the start. We needed a new roof, siding and gutters due to hail damage and everything went smoothly. The workers cleaned up after themselves every day and what was overwhelming to even think about turned out beautiful in the end. We would recommend Bigs highly!
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Northern Indiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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