Business ProfileforNorthwest Radiology Network, P C

My doctor issued an order for a CT Scan of my sinus cavity as I had suffered an injury at ******* because of a customer at the check- out line having an epileptic seizure. She fell on me and I fell into the cart hitting my head. The blood that was on the floor as a result came not from my head but from my left nostril. I was put in an ambulance and taken to the emergency room where a scan of my head was done. However they forgot about my nose. I called Northwest Radiology office at ************ Address: ***** N Meridian Street, ************ ** ***** for the appointment shortly after ******************* wrote the order on 11/09/2923. I was given an appointment. As something came up I called and rescheduled. I did not no show. The last scheduled appointment was for 2/29. My complaint is because when I called to confirm the appointment time for that day I was told that I had gotten the date wrong as the representative had not scheduled me for 2/29 but that the last appointment was for 1/29 as other people are needing an appointment.I asked for a supervisor to resolve the matter. When I spoke with her she defended the representative that lied about the appointment date. I asked for her supervisor. It is now twelve days later and there has been no communication from Northwest Radiology to resolve the matter.I was made to understand during this unfortunate event that the doctors order for this procedure is good for one year and does not need to be re-written.This is about my health and I take it seriously.Please Help!