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Find a Location

DCOne Connect has 1 locations, listed below.

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    Business ProfileforDCOne Connect

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 11/18/2022

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    10029 E 21st St Ste L101, Indianapolis, IN 46229
    BBB File Opened:
    3/12/2021
    Years in Business:
    9
    Business Started:
    5/6/2015
    Business Incorporated:
    5/6/2015
    Accredited Since:
    11/18/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • DC One Connect Business Solutions, LLC
    Business Management
    • Mr. Pierre Dunn Jr., Owner
    • Ms. Crystal Dunn, Office Manager
    Contact Information

    Principal

    • Mr. Pierre Dunn Jr., Owner

    Customer Contact

    • Ms. Crystal Dunn, Office Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Abby O

    1 star

    06/26/2024

    I really wish that I could give 5 stars for work that was done on my house, but unfortunately, I cannot. My experience with DCOne Connect was anything but enjoyable. When I originally spoke with ******, the owner, he was polite and promising. He said that he would get my roof done with no money out of pocket and that I would actually get to keep some. When I finally got my approval back from my insurance company (AFTER the roof was installed - yes, they did the roof before my insurance sent me approval) we sat down and went over everything that was being covered. I even emailed him all of the papers and sent them through text. He was well aware of everything that was being covered. We had asked that they not do work when it was under 40 degrees outside. We asked multiple times, but they went ahead anyway. When I got a chance to really look at the shingles, I saw so many mistakes and they looked horrible. They were too close together that they still aren't laying correctly. I had them come out and redo a part because they gave me a random short row that shouldn't have been there. I had to fight with them to get the drip **** (that's CODE) put on that my insurance company was paying for. They did gutters with no gutter aprons (all covered) and siding with no starter strip, no new vapor barrier, (we had to fight to get those done eventually after he tried saying he would just deduct it), nothing sealed, sloppy cuts around everything, too tight together, under 40 degrees (so now it's bubbling out). I have picked up over 100 nails in my yard where my kids play. It was a fight every step of the way to get things done correctly (which it still isn't). I text him 23 days ago with a picture of the siding bubbling (as he claims there's a 10 year labor warranty), letting him know that's why we asked for temperature regulations, that nothing was sealed like he said it was, and letting him know that the shingles never laid, and he has yet to reply.10/10 do NOT recommend

    Local BBB

    BBB Serving Central Indiana

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