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Find a Location

Dale's Service Center has 1 locations, listed below.

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    Business ProfileforDale's Service Center

    Auto Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1575 N Bendix Dr, South Bend, IN 46628-2851
    BBB File Opened:
    12/16/1996
    Years in Business:
    45
    Business Started:
    1/1/1979
    Business Started Locally:
    1/1/1979
    Business Incorporated:
    7/13/1998
    Type of Entity:
    Corporation
    Additional Contact Information

    Fax Numbers

    • (574) 289-4645
      Primary Fax

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ASK S

    1 star

    01/27/2023

    Continuing from my last complaint. I took my vehicle in for power steering repair. Long story short, they did not do the job correctly. My car started making funny noises and steering went out again. This time left and right steering was out. I was skeptical and wasn't sure if I should send the car back but because it's under warranty I chose to send it back. I went to pick up my car when they told me it was ready. I let the car warm up due to the cold weather. It was making a whining noise. The same sound that it was making when I dropped the car off for the second time. I sat about 10 minutes before trying to pull off and all I heard was louder whining and as I turned the wheel I also heard whining again. This happened last Friday. Here it is Friday again and I am still hearing noises. I'm not sure what to do. I do know that it's under warranty with them. Do I go back a third time? I'm scared. I asked to speak to the owner multiple times from the initial visit and they never gave me an opportunity to speak to the owners. I believe there's a certain mechanic that doesn't like doing his job or they're taking parts, putting them on other cars or keeping the good parts for themselves and charging the customers. That's just a speculation but some of my parts were still good that they recommended. They even said I needed a new battery that I just bought last year saying that it's old. I probably should look in the battery compartment to see if it's still the same battery. They might have taken that as well. I'm so frustrated with customer ********************** oriented businesses, robbing people taking their money but not giving proper repair or good customer **********************. I guess it's time to file a consumer complaint with the attorney general. All I ask is that they fix my truck right. I paid them more than enough.

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