Business ProfileforThompson Thrift

As resident that selected one communities to reside based on various reasons including fulfilling needs as some one a disability.Recently there was water coming into my master bathroom at 5:15a when I woke up and I contacted the emergency maintenance in attempt of preventing additional damage, but I told they do anything until 8:00a. This felt very wrong since there was water running somewhere and the building water could have been turned off, based on emergency situation, to prevent further damage or waste of water. I turned on my cameras to monitor arrival/return of maintenance to my unit, but motion by 10:00a so I contacted maintenance again and they informed me they needed to order a company with an infrared scanner. With in approximately an hour I received a call from the main office in forming me that they needed to cut a 2 x 2 hole in a wall and impact to me would minimal. Since I believed I needed to attend to anything I continued with previous plans arriving home by approximately 7:15p and walked in my with work still be done and the bathroom completely disassembled and my main bed moved. Photos can be provided upon request. My lease is coming up for renewal and I would like to I am residing in community with their residences best interest in mind. I understand impact of damages, but poor communication impacts a residents reaction and decision making process. Contact by Thompson Thift not community or regional team,