Business ProfileforWorkout Anytime Warsaw

My ex signed us up with this gym using me as primary and my bank account info. I understand we were locked into a 1 year contract so even though I didnt use the membership and I was no longer with him I still had to pay until the contract ended at the end on 2022. Jan 2, 2023 I went in to cancel. I was told cancellations are done through text so I texted. I was then provided and email address so I emailed. They continued to take money from my account monthly. I complained in March about the bill and not having been told that the email I sent wasnt enough. I repeatedly asked them to cancel and refund me the money. I was directed to a website where they now said I had to cancel the membership. I tried. They stopped responding months ago and I went to my bank disputing the charges. I was told I needed to cancel my debit card because it was the only way. My debit card was canceled but that didnt stop them. They have been billing me and calling me about my past due balance. I called back today and got a 3rd party. I explained my problem. I explained every step I went through and was sent a link to their website which said I had to register. I tried to register multiple times using my account number and name. Each time the error message changed. Wrong account number then wrong last name then wrong first name. This business is scamming people. I have now paid for nearly 2 years of a membership that I used 2-3 times in 2021 and Im paying for a man that I havent been with in over a year. I have expressed my frustration and requested a full refund for all money they took from me in 2023 ($298) including another yearly member fee. This gym can clearly see the membership hasnt been used and I know that they have notes on my account in the gym. I have once again made my frustrations known and requested a refund. They are still sending me in circles. Once I threatened to take negative action against them they stopped responding.