Business ProfileforNCRI of Kansas City, Inc.

NCRI was hired by my condo association for post-hurricane repairs. I have emails dating back to March 2022 that state that my unit at the ****** ****** and the punch list of work that needs to be done would be completed "next week" or "in the next two weeks". I was told in May 2022 that the cabinets for the kitchen were ordered and would soon arrive. It is now coming upon the end of February 2023, and I have no kitchen cabinets and no work has been done on the bathrooms. The kitchen was demoed in December 2022 and only then did I learn that cabinets had not actually ever been previously ordered (which in itself is unacceptable), and I was assured that the cabinets would now arrive in 2-3 weeks and the bathroom work would be completed in the 2 weeks leading to the cabinet arrival, as long as I called and made the payment with NCRI for the bathroom work. I did that on February 3rd. We did a walk through last week and discovered that zero work has been done over the last 3 weeks, and only when the project lead stopped answering my emails and calls the last 2 weeks did I discover that he is no longer working on ****** ****** at all. I am at the end of my tolerance with the lack of work by this company. I have had 10+ months worth of promises that have not happened, and I am left with a unit that cannot be rented. With the increase in HOA fees, taxes, and insurance, and the fact that it cannot be rented in its current state, we have lost a great deal of money on this investment and continue to do so. I have no faith at this point that this work will ever get done.