Business ProfileforUrb's Garage Inc.

My wife and I brought her **** ******** to Urb's garage to get a door handle replaced and they talked my wife into getting our rear axle fixed. This increased the cost of repairs exponentially from under $200 to over $1000 dollars. After they "fixed" her car, my wife reported have issues with the rear wheels hopping around especially in rainy conditions. We never had this issue before nor did they mention it in their preliminary inspection. After bringing it back to ask them to take a look they said they were unable to replicate the blatant problems my wife described. Furthermore, they blamed the problem that they couldn't even diagnose on the tires and tried to sell us new tires after all this. We went ahead and got new tires at ****** anyway in hopes that would help remedy the issue. $2000 later and our car is undriveable and have no faith in this institution. We brought the car in and attempted to have it looked at one more time to see if they could return the car to its original condition before we had it serviced. That morning we were told that they would give us a 4 wheel alignment sometime that day only to get a call that afternoon saying that the car is unrepairable. When we came back that night to pick the car back up I noticed from the glue around the new tires that they hadn't even moved the vehicle, let alone try and perform an alignment. The service manager is a liar and this garage cannot be trusted.