Business ProfileforUnited Motorsports

We were searching for a new fifth wheel camper and came across one via ******** *********** that was listed by ****** ****** ******* (salesperson at United Motorsports). We spoke with **** a few times on the phone about the camper. We live nearly 2 hours away from the dealership. We asked about putting a $500 deposit down on the camper to “hold” it and so that they would not sell it out from under us. We asked if this $500 deposit was refundable, incase we got there and didn’t want to move forward with purchasing, and we were told YES it is refundable. Once by ****** and we cannot recall the name of the other employee who told us it was refundable. The next day we found a camper we liked better, closer to home, so we called United Motorsports to let them know that we would not be moving forward and that they could refund the $500 deposit. Suddenly, **** became very hostile in telling us that the deposit was non-refundable but she would talk with her manager to see what she could do. It took calling back TWICE to get **** to tell us again it was non-refundable and “sorry about our luck”. We asked to speak with the manager and were told the same thing. Eventually the manager said he would give us half back ($250) and that they had lost out on selling this particular camper 5-6 times because we had the deposit on it. The manager also told us they had completely taken the camper off the market, which was untrue because we were still looking at the listing online. I placed a Google and Facebook review warning other consumers of this businesses operating standards. **** ****** General Manager, responded to the Google review asking us to contact him. We have called and left messages 3 times and emailed once, but have yet to hear a single word from him.