Business ProfileforKnox Budget Car Sales

Horrible experience salesman was Jerimaiah bought a 2014 f150 truck was told that the all breaks were just done before we bought it. We have had it two weeks first problem was we left the dealer it was late they were closed we got to bottom of muldraugh hill and noticed a low tire pressure light come on only to pull over and see 2 screws in the back tire. Called next day and was told they wouldn't do anything. Next was the back up camera was told it would be fixed at time of purchase by sales man had to return for a appointment to have service only to find that the couldn’t fix it left and call multiple times was hung up on took days for response finally received 200$ dollars in a check to get an after market camera instead of actually fixing the factory one. Now here two weeks later to have noticed a rattle and vehicle pulling and the breaks squeaking. After inspection at Michael tires we were told there is 3000 dollars worth of repairs that need to be done so the truck is safe on the road. Back breaks are metal on metal the front driver side strut is broken the break lines are collapsed We have been calling for 2 days now was told we needed to speak to the Gm have called over 6 times to be told the gm was busy and they had 6 people in the store. They were quick to process my down payment and start my loan that just shows it all about the money for them. It’s not just about being out the money for repairs but it also has transported my son. That is my family’s safety. They don’t care about safety of the people they are selling these cars to. Was told today by a staff member was we didn’t purchase the protection plan so our problems probably wouldn’t be fixed. Still awaiting a call from the gm have been waiting all day for the call. wouldn’t recommend them to anybody. The fact that all of this is wrong with the vehicle shows that they don’t do any kind of safety checks on the vehicles. They are selling UNSAFE VEHICLES.