Business ProfileforDoorbellMount.com
At-a-glance
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Business Details
- Location of This Business
- 1275 Americana Blvd, Zachary, LA 70791
- BBB File Opened:
- 5/4/2023
- Number of Employees:
- 1
- Business Management
- Ricky Riche, Owner
- Contact Information
Principal
- Ricky Riche, Owner
Customer Contact
- Ricky Riche, Owner
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Sarah T
1 star06/19/2024
DoorbellMount.com Response
06/24/2024
Customer ordered a custom item, and requested a refund. Items are individually made and shipped and all items are plastic as stated in each listing. Also return policy also clearly states the restocking charge (since custom) and with return shipping ($5), and the low cost of he item she was left with a small refund. Customer originally said she didnt need then the item and wanted a refund. She did not have a complaint about the product - only stating it did not meet her security requirements. I sent her the return policy for custom items, and she was not satisfied and started to pursue negative comments about product. I have hundreds to positive reviews of the durability and quality of my items.
I sent her the return label to return the items according to the policy on the website. I offer all my customers exceptions to provide a different product to help solve their needs. I tried to request that she tell me what security requirements I needed to meet, and all she would say is I want a refund.
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