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          Find a Location

          D'Ambrosio Eye Care, Inc. has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • D'Ambrosio Eye Care, Inc.

              413 Main St Athol, MA 01331-1842

            • D'Ambrosio Eye Care, Inc.

              255 Park Ave Worcester, MA 01609-1953

            • D'Ambrosio Eye Care, Inc.

              74 Main Street Gardner, MA 01440

            • D'Ambrosio Eye Care, Inc.

              100 Powder Mill Road Acton, MA 01720

            • D'Ambrosio Eye Care, Inc.

              479 Old Union Turnpike Lancaster, MA 01523

            Business ProfileD'Ambrosio Eye Care, Inc.

            Ophthalmology
            Multi Location Business

            Contact Information

            413 Main St

            Athol, MA 01331-1842

            Get Directions
            Visit Website
            Email this Business
            (978) 537-3900

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            D'Ambrosio Eye Care, Inc. has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • D'Ambrosio Eye Care, Inc.

                413 Main St Athol, MA 01331-1842

              • D'Ambrosio Eye Care, Inc.

                255 Park Ave Worcester, MA 01609-1953

              • D'Ambrosio Eye Care, Inc.

                74 Main Street Gardner, MA 01440

              • D'Ambrosio Eye Care, Inc.

                100 Powder Mill Road Acton, MA 01720

              • D'Ambrosio Eye Care, Inc.

                479 Old Union Turnpike Lancaster, MA 01523

              Location of This Business
              413 Main St, Athol, MA 01331-1842
              Email this Business
              BBB File Opened:
              6/30/2005
              Years in Business:
              35
              Business Started:
              1/1/1989
              Business Incorporated:
              6/8/1990
              Type of Entity:
              Corporation
              Alternate Business Name
              • Eye Surgeons of Worcester
              • D'Ambrosio Optical Center
              Business Management
              • Mr. Dr. Francis D'Ambrosio, Jr., Medical Director
              • Ms. Kelly Madsen, Office Manager
              Contact Information

              Principal

              • Ms. Kelly Madsen, Office Manager

              Customer Contact

              • Mr. Dr. Francis D'Ambrosio, Jr., Medical Director
              • Ms. Kelly Madsen, Office Manager
              Additional Contact Information

              Fax Numbers

              • (978) 537-6030
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/26/2023

              Complaint Type:
              Billing Issues
              Status:
              Answered
              On 5/8/23 we visited D'Ambrosio for a scheduled eye visit for my son *****. At this point we were under a new Insurance provider "'****** *** *******'. Despite providing the new insurance cards the business' continued to charge the old insurance provider on file for the visit. On December 22nd I noticed the charge of $230 on my statement due to 'coverage terminated'. I placed a call to the office and was told as it was over 90 days they no longer could charge the correct insurance. I am looking for my visit to be covered under my medical plans that I still currently have. The fault was no way my own, in addition current practices have shown that the office makes phone calls if they run into situations of no insurance converge to validate the information in which this never happened.
              Read More
              Read 1 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              William K

              10/07/2024

              I have been going to D'Ambrosio ******** since 2018 for issues with my right eye and have experienced poor customer service during those many years but my frustration hasn't reached the point of disgust until today. I was scheduled for surgery today at their ******* MA offices . I was instructed that I would not be able to drive so I contacted the ride sharing app " Lyft " for this mornings procedure . After being dropped off I called the front desk and told them I arrived , to my surprise they wanted to know who I was with and I told them nobody as I was not instructed in my conversations with staff and the mailed correspondence I received that I needed someone with me as I was only told I could not drive myself. This is a poorly inadequate health care provider with unprofessional customer service representatives . Today was my LAST day as a patient .
              Read 2 More Customer Reviews

              Local BBB

              BBB Serving Central and Western MA and Northeastern CT

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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