Business ProfileforHomeWiz

I called 6 ****************** were the only one to call back. You required payment up front. Your statement was, we are committing to sending 3 people out so we want a commitment from you. If I had another choice I would have never hired you. I was only here for two weeks and had many contractors scheduled to do work & wanted the electrical systems checked. *** was condescending on the phone, telling me Im putting the icing on the cake first because the painters were already scheduled, that the electrical should come first because you may need to tear out drywall & then I would need to have that repaired, totally out of the realm I was looking for. You never really bothered to ask what I was doing, or why. Perhaps you should ask more questions before making uninformed statements. 3 of you showed up. I paid $1250 to be sold to, 1 person to do the work & the 2 to sell me electrical services I didnt need. For the cost I would have at least expected a written report w/recommendations. Maybe thats a liability for you to actually document what you did. I was told you would correct anything & do any work that didnt require equipment to be purchased. You told me the person doing my tear out could remove the security system. It did not require any additional purchased components to be removed. ***** did all the work while ************ used rudimentary, emotional scare tactics to convince me I needed things that were not necessary. I recognized every one of your sales pitches. ******, no one cares how many degrees you have, all we wanted was an honest electrician, not a plumber or a heat pump installer which we had already hired. Telling me I needed 6 -7 wired smoke/carbon detectors to bring the house up to code is incorrect. The house is at code for the time it was built. And $6000--$7000 for a new electric panel is insane. I am still waiting for the quote ***. By the way, my heat pumps are installed, running beautifully & I didnt even need a sub-panel.

Hello *****,
We are sorry that you had a less than stellar experience with us and is not what our company strives for. Our documentation on our end does not reflect your story. Could you kindly reach out to us so that we can try to turn this around. Customer satisfaction is really important to us and we want to try to make this right. All the best!

Hello *****,
We are sorry that you had a less than stellar experience with us and is not what our company strives for. Our documentation on our end does not reflect your story. Could you kindly reach out to us so that we can try to turn this around. Customer satisfaction is really important to us and we want to try to make this right. All the best!