Business ProfileforAudi Burlington

I always consider Audi as a prestige brand and their service should be outstanding. It was an eye opening since I purchased my Q5 back in June in this dealership. The sales "***********************" appeared like a nice person in the beginning, but he became a little pushy, disorganized, and dishonest throught out the purchasing process. I went back and forth three times to the dealer, because ****** couldn't get the paper works done. With him, I went through missing keys, mising registration, the worst of all is missing panoramic roof!!! Yes, after I've completed the purchasing process I found out the car I bought wasn't the same that I've test drove with ******. The feature differnces of both cars were never mentioned by him. The issue was escalated to the general sales manager *****************************. Who is not helpful to resoving the problem, but trying to selling me another car instead... Some advice for anyone who sees this review. If you can, avoid purchasing a car from this dealership. Beacuse people there are just want to making a sale and after the deal's done you don't mean anything to them but a stranger. If you have to go to this dealership, do not trust anyone there and do your homework ahead. Avoid the sales (***********************) will definately make your life so much easier.