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Find a Location

Latour's Twisted Spoke has 1 locations, listed below.

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    Business ProfileforLatour's Twisted Spoke

    Motorcycle Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6 City Depot Rd., Charlton City, MA 01508
    BBB File Opened:
    6/8/2011
    Years in Business:
    15
    Business Started:
    1/1/2009
    Business Incorporated:
    7/28/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Twisted Spoke Motorcycle Shop
    Business Management
    • Mr. Scott Latour, Owner
    Contact Information

    Principal

    • Mr. Scott Latour, Owner

    Customer Contact

    • Mr. Scott Latour, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Irene P

    1 star

    10/16/2024

    I regrettably used their services before conducting proper research, and as a result, I have lost my motorcycle and a substantial amount of money. I am determined to report this incident to the appropriate authorities and make others aware of this fraudulent experience with Twisted Spokes Mechanics, a business that has proven to be both unprofessional and irresponsible. I entrusted my motorcycle to them in June, expecting standard repairs and maintenance. Little did I know that this decision would lead to an ongoing ordeal. Four months after leaving my motorcycle at Twisted Spokes, there was no sign of progress or any communication about the status of my bike. My patience was further tested when I learned that one of their mechanics had taken my motorcycle out for a test drive and was involved in an accident with a box truck. This incident not only resulted in the total destruction of my motorcycle but also led to the mechanic's injury. It has since been determined that the mechanic was at fault for the accident. To add to my dismay, I discovered that the owner of Twisted Spokes Mechanics does not have insurance for his shop. Even more concerning is the fact that the business is not operating legitimately. This lack of integrity and disregard for legal business practices have left me without recourse and with a significant financial loss. Despite repeated attempts to communicate with the owner, there has been no indication of any intention to fix or return my motorcycle. I feel compelled to warn other potential customers about this experience. The lack of accountability and professionalism at Twisted Spokes Mechanics is alarming, and I strongly advise against trusting them with your vehicles.I hope that by sharing my story, others will be spared from a similar experience. I plan to notify all relevant parties about this impostor and the owner's lack of integrity. Proceed with caution and choose wisely when it comes to trusting someone with your valuable possessions.

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

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