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          Find a Location

          Cultural Care, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Cultural Care, Inc.

              1 Education St E Cambridge, MA 02141-1805

              BBB Accredited Business

            • Cultural Care, Inc.

              8 Education St E Cambridge, MA 02141-1968

              BBB Accredited Business

            Business ProfileCultural Care, Inc.

            Child Care Centers
            Multi Location Business
            BBB accredited business

            Contact Information

            1 Education St

            E Cambridge, MA 02141-1805

            Get Directions
            Visit Website
            (800) 333-6056

            Business hours

            9:00 AM - 5:30 PM
            Business Hours
            9:00 AM - 5:30 PM
            9:00 AM - 5:30 PM
            9:00 AM - 5:30 PM
            9:00 AM - 5:30 PM
            9:00 AM - 5:30 PM
            Closed
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.62/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            61 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/8/2011

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Cultural Care Au Pair is a cultural exchange program which offers host families the opportunity to welcome an au pair 18-26 years old to their home to be a part of their family, participate in their home life and to assist in providing care to their children.

            Business Details

            This is a multi-location business.

            Find a Location

            Cultural Care, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Cultural Care, Inc.

                1 Education St E Cambridge, MA 02141-1805

                BBB Accredited Business

              • Cultural Care, Inc.

                8 Education St E Cambridge, MA 02141-1968

                BBB Accredited Business
              Location of This Business
              1 Education St, E Cambridge, MA 02141-1805
              BBB File Opened:
              12/9/2004
              Years in Business:
              33
              Business Started:
              8/6/1991
              Business Incorporated:
              12/1/2004
              Accredited Since:
              2/8/2011
              Type of Entity:
              Corporation
              Number of Employees:
              750
              Alternate Business Name
              • Cultural Care Au Pair
              Related Businesses
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:30 PM
              T:
              9:00 AM - 5:30 PM
              W:
              9:00 AM - 5:30 PM
              Th:
              9:00 AM - 5:30 PM
              F:
              9:00 AM - 5:30 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Ms. Natalie Jordan, Senior Vice President
              • Mr. Goran Rannefors, President
              Contact Information

              Principal

              • Ms. Natalie Jordan, Senior Vice President

              Customer Contact

              • Ms. Natalie Jordan, Senior Vice President
              Additional Contact Information

              Fax Numbers

              • (617) 619-1101
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Day care

              Customer Complaints

              61 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/07/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I started engaging with Cultural Care in July of 2024. As part of my initial conversation with them they communicated that I could make payments using multiple methods (credit card, AHT, etc). Fast forward a few months they completely removed the ability to accept credit card payments. They were demanding almost $10,000 and they were demanding it in essentially cash. They claimed they had a policy change that they emailed me about in some fine print buried somewhere. I tried to back out and they threatened with an $850 fee. They changed their payment policy midway through our agreement, wouldn't let me out of it it and now I am stuck in an agreement with them that I am scared to break because of their policies and threatening communication.
              Read More
              Read 60 More Complaints

              Customer Reviews

              13 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Nancy C

              11/14/2024

              My experience with Cultural Care Au Pair was absolutely horrible. This agency does not care about host families at all. Im shocked that they are BBB accreditedit seems like this must be a paid membership because there is no way they earned it through their service.The au pairs they send are not properly screened, leaving families to deal with individuals who may be unsuitable or, worse, harmful to their children. If you report an issue, youre completely on your own. The agency offers no real support and seems focused only on collecting money from host families.On top of that, the agency has no problem bullying families for money. They are relentless in their demands, even when the services provided are subpar. Worse, many Local Childcare Coordinators (LCCs) mistreat the au pairs themselves, creating a toxic environment for everyone involved. This agency fails both the families and the au pairs they are supposed to ********** yourself the stress and disappointmentdo not get involved with this agency. They are unprofessional, unsupportive, and exploitative. In my opinion, they are not a good agency at all.
              Read 12 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

              BBB Reports On

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