Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Appliance Care Service Company has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAppliance Care Service Company

    Major Appliance Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Appliance Care repairs major household appliances 

    Business Details

    Location of This Business
    1261 Globe St, Fall River, MA 02721-2515
    BBB File Opened:
    4/16/2004
    Years in Business:
    40
    Business Started:
    1/1/1984
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    7
    Alternate Business Name
    • Stan & Paul's Appliance Care
    Hours of Operation

    Primary

    M:
    8:30 AM - 4:30 PM
    T:
    8:30 AM - 4:30 PM
    W:
    8:30 AM - 4:30 PM
    Th:
    8:30 AM - 4:30 PM
    F:
    8:30 AM - 4:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Edward Jordan, Owner
    Contact Information

    Principal

    • Mr. Edward Jordan, Owner

    Customer Contact

    • Mr. Edward Jordan, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Teresa V

    1 star

    09/16/2024

    My Bosch oven didnt work ***** gave me a list of business close to home ,I chose Appliance care service it said they were in business for 40 years I thought I could trust them ! Boy was I wrong ! First they are so expensive just to come to your house $175 no tools he brought with him, just looked at my stove pressed the enter button so that nothing was happening and said it was moister build up ,I said maybe because Im always cleaning the stove ,he said yes ,he said that the parts was going to be expensive that I was better off getting it myself ,I told him I rather they do it I would be at peace ,he said oh its easy just two clicks ,I told him I know I saw that on utube they say its easy ! But I dont even know what parts to get ,he said when they call you tomorrow with the price you tell him you want to know the item numbers ,Well as much as I didnt want to do it I did ,he wasnt to happy but he did but he said I was going to need the panel board and the display module ,and the price was close to $700 plus the 175 that I gave him I was a bit shocked a lot of money when I searched for the front panel that he said that I need it was expensive and it wasnt the model number of my stove after searching and calling Bosch it was confirmed it was he had the wrong model # so I would be screwed if I ordered that part and it didnt work ,the next day I called and I talked I dont know if hes the owner **** he was so rude and yelling ( I did have issues with my cell phone it could be that ) but OMG he was nasty didnt believe me when I said that one of his works said to me to get the parts myself ,he had the wrong stove model # I even gave this guy a flashlight to see my stove model and he had it wrong with the ** # I think his name was Wun ,lazy ,lazy didnt do anything , **** gave me back my $175 ,still very rude and yelling at me ! **** keep an eye on your workers ,my stove is fixed by another company whos brilliant very knowledgeable and trustworthy ,

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.