Business ProfileforBose Corporation

I originally bought my Bose Quiet Comfort 35 (Gen 1) brand new in 2016. I love these headphones. The noise cancellation was great and they are the most comfortable headphones I've ever purchased. Until just a few months ago, I started having issue with the headphones randomly turning itself ON (even though they were turned OFF with the switch still in the OFF position) and automatically connecting to my phone. This was very annoying because I would be using my phone, and then it would automatically connect to the headphones. I did some research and apparently, a lot of other Bose QC 35 (Gen 1) owners have also experienced this exact issue as well, which makes me (and others as well) believe that this is a manufacture defect.I reached out to Bose customer service to ask for help in resolving this issue, and even after updating my firmware to the latest on the headphones, the headphones would still randomly turn itself ON (even when the switch is OFF) and connect to my phone. I asked them if there is anything else I can do to try and fix this issue, and they said that the only thing they can do is offer me 15% off on a newer model that would cost me $299 since I'm out of warranty. I told that I understand my warranty is expired, but that this is manufacture defect and they should help me find a more viable solution as I can't afford a new headphones right now and would just like these ones fix. They told me that this is the best they can do for ****** deeply sadden that a huge company like Bose would let a known defect like this go unnoticed and treat their customers this way when the issue is brought up to them. I'm not asking for a free replacement, but for them to acknowledge the defect and help me find a proper resolution. I will no longer support Bose and will make sure that my family and friends no longer support them as well.