Business ProfileforThe TJX Companies, Inc.

I made the mistake of setting up an account on T.J.Maxx.com recently and, after seeing how they shipped through an inferior shipping company, along with glitches on their website that cause problems trying to log in, I asked their Customer Service Dept. to close my account. That was days' ago and, since then, every new day brings yet another ridiculous email from them that doesn't even address the closing of my account. I've forwarded a complete report to the CEO of TJX, the entity behind T.J.Maxx.com, which included copies of the absurd emails from the CS Dept. that clearly prove they are purposely stalling on getting my account closed out. It appears they are trying to frustrate and wear me down to the point I'll just give up and walk away. "No way!" Their business ethics are definitely not up to industry standards and dealing with people who are lying to their customers each and every time should be seriously addressed and investigated. I've filed negative reviews on other sites as well, yet not one executive from TJX has responded. The endless negative experiences of countless mistreated customers appear to go unnoticed. I'm more than upset by this point ... but I'm not going away "empty-handed" ... I'm going to keep coming at these fools UNTIL they close out my account. It should have been a simple request, but these morons have made a monumental mess of things. Thank you, T.J.Maxx.com, for nothing other than your dishonesty, deceit, and lack of professionalism ... a "real class act" all the way!