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            Business ProfileRodenhiser Home Services

            Air Conditioning Contractors
            BBB accredited business

            Additional business information

            See all additional business information

            Contact Information

            325 Hopping Brook Rd

            Holliston, MA 01746-1456

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            Email this Business
            (800) 462-9710

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            Customer Reviews

            1.17/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/3/2008

            Years in Business: 96

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Rodenhiser Plumbing, Heating, A/C & Electric specializes in Residential and Commercial plumbing, heating and air conditioning. They offer convenient, on-time service with one hour arrival windows, satisfaction is guaranteed and all work is backed by a solid, written warranty.

            Products & Services

            Air Duct Cleaning, Appliance Repair, Drain Pipe, Electrician, Fireplaces, Gas Leak repair, Generator Installers, Heating and Air Conditioning/hvac, Metal Restoration, Plumbing, Drain Cleaning, Septic Tank, Sewer Cleaning, Water Delivery, Water Heaters, Water Softeners, Wells

            Business Details

            Location of This Business
            325 Hopping Brook Rd, Holliston, MA 01746-1456
            Email this Business
            BBB File Opened:
            1/1/1991
            Years in Business:
            96
            Business Started:
            1/1/1928
            Business Incorporated:
            7/18/1995
            Accredited Since:
            9/3/2008
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            150
            Alternate Business Name
            • Rodenhiser Plumbing, Heating, A/C & Electric
            • Rodenhiser Plumbing, Heating and Air Conditioning
            • Andy Rodenhiser Plumbing & Heating, Inc.
            Business Management
            • Mr. Andy Rodenhiser, President
            • Mr. Gregory Murphy, Technician
            Contact Information

            Principal

            • Mr. Andy Rodenhiser, President

            Customer Contact

            • Mr. Andy Rodenhiser, President
            • Mr. Matthew Falcone, Marketing Assistant
            Additional Contact Information

            Fax Numbers

            • (508) 429-9557
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/17/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            *********** left a family of six, including a handicapped person and three children with no heat for two weeks based on the cleanliness of our basement. The basement was thoroughly cleaned and disinfected prior to their arrive (after waiting 8 hours for them). This is unacceptable under any conditions.
            Read More
            Read 9 More Complaints

            Customer Reviews

            6 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Robert M

            05/16/2024

            .Service tech said I needed 3 lbs. of coolant immediately to prevent major damage to my system,quoting $537 for basic service, $949 to check for leaks and $1,349 for a complete service. I had a tech from the company who installed the 6 month old system come the next day. He said that the coolant was fine and that no services were necessary. I canceled my contract with Rodenhser when it expired.

            Rodenhiser Home Services Response

            05/17/2024

            Thank you for your feedback. We apologize for any confusion or inconvenience you experienced. Our technician's recommendations were based on recorded measurements from your system, which indicated that additional coolant was necessary to prevent potential damage. It's important to note that our findings suggested an improper installation by the original installer, which led to the issues we identified.

            While we strive to provide the best possible service, we cannot be responsible for issues arising from installations done by other providers. 

            We value your business and hope to have the opportunity to serve you in the future.

            Read 5 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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