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          Find a Location

          Pure Hockey has 48 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Pure Hockey

              89 Cross St Holliston, MA 01746-2230

            • Pure Hockey

              139 Endicott St Danvers, MA 01923-4803

            • Pure Hockey

              70 Salem St Medford, MA 02155-3231

            • Pure Hockey

              517 E Katella Ave Anaheim, CA 92805-6608

            • Pure Hockey

              739 Donald Lynch Blvd Marlborough, MA 01752-4727

            Business ProfilePure Hockey

            Sporting Goods Retail
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            See all additional business information

            Contact Information

            89 Cross St

            Holliston, MA 01746-2230

            Get Directions
            Visit Website
            (866) 787-3462

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Pure Hockey is a retailer of hockey equipment, apparel, and accessories.

            Products & Services

            Hockey Equipment, Hockey Skates, Protective Hockey Gear, Hockey Jerseys, Hockey Apparel

            Business Details

            This is a multi-location business.

            Find a Location

            Pure Hockey has 48 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Pure Hockey

                89 Cross St Holliston, MA 01746-2230

              • Pure Hockey

                139 Endicott St Danvers, MA 01923-4803

              • Pure Hockey

                70 Salem St Medford, MA 02155-3231

              • Pure Hockey

                517 E Katella Ave Anaheim, CA 92805-6608

              • Pure Hockey

                739 Donald Lynch Blvd Marlborough, MA 01752-4727

              Headquarters
              89 Cross St, Holliston, MA 01746-2230
              BBB File Opened:
              3/9/2009
              Years in Business:
              30
              Business Started:
              1/1/1994
              Business Incorporated:
              6/2/2005
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              1000
              Alternate Business Name
              • TSG Enterprises, LLC
              • Pure Goalie
              Business Management
              • John Stone, Manager of Customer Service
              • David Nectow, CEO/Owner
              • Benjamin Lampert, Customer Service Manager
              Contact Information

              Customer Contact

              • Benjamin Lampert, Customer Service Manager
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/10/2024

              Complaint Type:
              Order Issues
              Status:
              Resolved
              I ordered a hat from the company. I never received and email for the shopped items. The order online said complete. I waited a week after the estimated delivery date and emailed customer service. They gave my tracking numbers at that time. I recieved the hat however it was broken and had a solid crease down the center of the brim. I emailed customer service and they had me send it back and sent me a new one that same day. I then received the 2nd hat. This one had 3 creases in the brim and was sun damaged. They said I could send it back and once they recieved it this time and could evaluate it then they would send a new one. Seems like they were implying like I broke that hats. Issue is still not resolved. Returning broken products is really irritating when it's costing their customers time and money just to send the product back. They did offer 25% off however that is only 4 bucks and isn't enough in my opinion to justify the company sending out 2 broken products. Avoid this company they do not care about their customers.
              Read More
              Read 5 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Matthew W

              01/10/2022

              Store #** located at ****************************** disguises damaged and wholly unfit for sale and use floor-model inventory as new. They furthermore employ diversionary and pressure-based sales tactics to coerce/con customers into purchasing this high-priced, defective inventory. When the gross impairments and defects are fully discovered, the "business" furthers their insulting, condescending and pressure-based tactics and makes no reasonable accommodations whatsoever to rightfully fulfill the remuneration the aforementioned, scammed customers are justly due.

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

              BBB Reports On

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