Business ProfileforDharmaCrafts
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 60 Island St, Lawrence, MA 01840-1835
- BBB File Opened:
- 1/26/2015
- Years in Business:
- 37
- Business Started:
- 10/5/1987
- Business Incorporated:
- 10/5/1987
- Type of Entity:
- Corporation
- Number of Employees:
- 1
- Business Management
- Mr. Dyan Eagles, President
- Contact Information
Principal
- Mr. Dyan Eagles, President
Customer Contact
- Mr. Dyan Eagles, President
Customer Complaints
0 Customer Complaints
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2 Customer Reviews
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Most Recent Customer Review
Mh H
1 star07/09/2024
DharmaCrafts Response
07/10/2024
This customer provided a ** Box for their order to be shipped. We reached out to the customer for an updated shipping address as we are unable to ship their order to a ** Box due to the large size of the parcel. The customer provided us with an address. We shipped their order to this address as provided. Only later did the customer inform us the address was actually to the **** where the ** Box is located. As a result the order was lost by ****. It is unfortunate this customer is unable to accept responsibility for the address they provided nor understand we are not the shipping carrier. We have offered the customer a replacement but not a refund as a very fair resolution.
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