Business ProfileforKerivan-Lane, Inc.

Kerivan Lane, at the peak of the heating oil price increases on May 1, delivered 75 gallons of heating oil to my house. I was not called to approve the delivery, was not warned that auto delivery would continue during the summer when a reasonable person would expect there not to be heating oil delivery, and both had no need for and have not used any of the heating oil delivered. Not only did I not need the heating oil delivered at this point, I could not afford the oil delivery.Given I couldnt afford it, I havent been able to pay for the outstanding bill and Kerivan Lane since sent my account to collections. Id spoken with the collections company who told me they would call me every week. I communicated with the collections company that I would be able and willing to pay the entirety of the bill on September 15th, but no sooner than that.On August 31st, Kerivan Lane charged 4 unauthorized charges to my card for the entirety of the amount. I never approved these charges, never gave any authorization to complete these charges, and quite obviously the company charged them in 4 separate smaller transactions to see what they could process and get through.I now cannot afford my insulin as a Type 1 diabetic. It is highly immoral, unethical, and I believe illegal to not only charge a customers card without their authorization or approval, but particularly when this runs exactly counter to what theyd agreed to with a collections company on a recorded call.