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          Find a Location

          Clay Subaru has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Clay Subaru

              842 Boston Providence Tpke Norwood, MA 02062-4741

            • Clay Subaru

              PO Box 797 Norwood, MA 02062-0797

            Business ProfileClay Subaru

            New Car Dealers
            Multi Location Business

            Contact Information

            842 Boston Providence Tpke

            Norwood, MA 02062-4741

            Get Directions
            Visit Website
            Email this Business
            (781) 762-2400

            Business hours

            11:30 AM - 5:00 PM
            Business Hours
            7:00 AM - 8:00 PM
            7:00 AM - 8:00 PM
            7:00 AM - 8:00 PM
            7:00 AM - 8:00 PM
            7:00 AM - 6:00 PM
            7:00 AM - 6:00 PM
            11:30 AM - 5:00 PM

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 51

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Clay Subaru is a new and used automobile repair and service business.

            Business Details

            This is a multi-location business.

            Find a Location

            Clay Subaru has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Clay Subaru

                842 Boston Providence Tpke Norwood, MA 02062-4741

              • Clay Subaru

                PO Box 797 Norwood, MA 02062-0797

              Location of This Business
              842 Boston Providence Tpke, Norwood, MA 02062-4741
              Email this Business
              BBB File Opened:
              1/28/2010
              Years in Business:
              51
              Business Started:
              1/1/1973
              Business Incorporated:
              12/30/2005
              Type of Entity:
              Corporation
              Number of Employees:
              40
              Alternate Business Name
              • Norwood Subaru Inc
              Hours of Operation

              Primary

              M:
              7:00 AM - 8:00 PM
              T:
              7:00 AM - 8:00 PM
              W:
              7:00 AM - 8:00 PM
              Th:
              7:00 AM - 8:00 PM
              F:
              7:00 AM - 6:00 PM
              Sa:
              7:00 AM - 6:00 PM
              Su:
              11:30 AM - 5:00 PM
              Business Management
              • Mr. Scott Clay, Owner
              • Mr. Oscar Olidonni, General Manager
              Contact Information

              Principal

              • Mr. Scott Clay, Owner
              • Mr. Oscar Olidonni, General Manager

              Customer Contact

              • Mr. Oscar Olidonni, General Manager
              • Mr. Joseph Allain, Director of Finance
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/12/2021

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              My car was towed to the Clay Subaru dealership for service. Overnight my car was broken into and the rear left window is smashed. ******* said they aren't responsible for vehicles on their lot. He said they can't replace glass there but they are able to replace a clutch? I was never contacted by the dealership but the police. General sales manager ******* lied about what the police officer said as confirmed by the officer. ******* was very unprofessional and condescending. He couldn't even provide me with his full name after being asked multiple times. I had to resort to the Clay Subaru website to find the employees name. Horrible customer service. ******* conducts himself as if he is a child. He stated "I'm not doing anything" in reference to the broken window. They have zero cameras on their lot. Another employee stated "cars get broken into all the time". I'm unsure how that is an acceptable response from a certified dealership.
              Read More
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jeremy M

              09/11/2023

              I bought a ****** Rav4 and when I got it, it was leaking from water pump,making a noise in tires and shaking on highway. I went to another dealership to get a diagnostic done to tell me what's wrong. I was told bad water pump and a rim was bent causing shaking and unsafe. I brought vehicle back to get fixed and was told nothing was wrong with tire. I get vehicle back after 4 days and it's still making noise and shaking. Now I hear a high pitch squeak also. They tell me they can't find anything wrong. This is bs.

              Clay Subaru Response

              09/16/2023

              Vehicle is here now and customer has a loaner.  I just drove the vehicle and did not hear any high pitch squeak.  took vehicle on highway and proceeded in excess of 80mph and vehicle did not vibrate. We will arrange to test drive with customer

              Wrong email and am unable to edit.  Please change it to *********************

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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