Current Alerts For This Business
6. Address disputes forwarded by BBB quickly and in good faith.
6A. Provide a response to each complaint that:
- Is professional,
- addresses all significant issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
6B. Participate in mediation, arbitration or other dispute resolution services as requested by BBB.
6C. Honor any settlements, agreements or decisions reached as an outcome of a dispute resolution process.
6D. Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- Sturbridge, MA 01566-1608
- BBB File Opened:
- 2/24/2023
- Years in Business:
- 2
- Business Started:
- 1/1/2022
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 206694 for this business, issued by Office of Consumer Affairs & Business Regulations. The expiration date of this license is 10/12/2024.
These agencies may include:
Office of Consumer Affairs & Business Regulations
10 Park Plaza, Suite 5170
Boston MA 02116
https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation
- Type of Entity:
- Sole Proprietorship
- Business Management
- Mrs. Vivien Porter, Administrative Assistant
- Contact Information
Principal
- Mr. Jim Porter, Owner
Customer Contact
- Mr. Jim Porter, Owner
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/28/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
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