Business ProfileforVitality Veterinary Svc

On April 25, 2023, I arrived at **** for a **** appointment because I went to our Doctors previous address instead of the current address...the former address was the only address that I was familiar with as my wife usually takes our "******** ***** as I'm on the road as a truck driver. Our Doctor was on Maternity Leave and this so-called Doctor ********************* who apparently is covering for our Doctor refused to treat/see our dog because of my error of going to the only place that I have been to! Are you serious! What Vet refuses to see a patient in distress over a 10 minute issue...no compassion whatsoever for my ailing ********! I was told I had to reschedule her appointment...seriously? Absolutely pitiful! So I say to Doctor ****...please explain to our Doctor who we have the most respect for when she returns from Maternity Leave why she lost a loyal customer because of your lack of compassion, your lack of professionalism and understanding! I'm sure she will be highly ****** in your idiotic decision and lost of business! Our dog deserves an apology, our dog did nothing wrong to be treated in this manner and if you think you acted responsibly...you're not a true Veterinarian! You should and I will be very vocal to the ************* Board to see that your are reprimanded for your actions! It's the best that I can do since you ultimately turned your back on a pets well being who was seeking comfort and got nothing from you!To all that reads this complaint...Yes, I am upset! Who wouldn't be? To be refused service for our hurting ******** because I went to an old address 2 miles away and once updated on the new address, promptly arrived 10 minutes later is absolutely pathetic for a 4.1 rated facility! DR ****....you should find another line of work like maybe **** of *********************** far away as possible from taking care of pets and animals! Clearly your heart is not 100% devoted to to the care of animals! You proved that yesterday!*************************