Business ProfileforMighty Dog Roofing of Greater Middlesex County

Contacted and went with Mighty Dog for work on my gutters, roof, and to fix decaying clapboard sidings. The sales *** seemed like they would like the job to be done correct even if it wasn't them. I then got to watch a sale presentation on the immaculate care they would take by cleaning up after themselves and using a house cape. They estimate for time they gave me on the contract was suppose to take ~3 weeks and then finish the job 1 week after start. I signed the contract on 5/22/24.They started on 6/19/24. This was for the roof and part of the siding. During this process they removed a wrong window and did none of the processes present to me by the sales ***. The gutters then happened on 7/3 and 7/5/24. During this time, I talked with the manager of this branch, and both him and the sales *** reaffirmed me that the window mistake and other siding issues would be handled. Following up, the rest is yet to be done or the mistake fixed. I contacted them many times just to get an update, weekly, once or twice, over the next 3 weeks. I have since been ghosted with no follow *** or response to finishing the work.Given this I filed a BBB complaint and finished work that could not longer be exposed to rain. I followed up with an email saying I would like to have a deduction on the final bill on the hours I spent doing the work they didn't and I would settle out, given an itemized receipt with costs and deductions. Again ghosted. The roof and the gutters were done right, and the other work was so minimal I do not understand why I got nothing in return. I would have taken any response, such as, "Its July a lot of people are taking vacation", "We had to let someone go and are back-filling", "We lost track of it, lets get you on the schedule", ****** stared above, take your money elsewhere. Lastly, I have reached out to pay the final bill, and shockingly enough, still ghosted.