Business ProfileforeGov-Assist
Current Alerts For This Business
On 01/11/2024, BBB initiated an investigation into e-Gov Assist to research unanswered complaints and scam reports submitted on their business file. The unanswered complaints allege that the business' website gives the impression that they are part of a government agency. Consumer also alleged that they were under the impression that the services was free, but was charged. when attempting to speak with the business regarding their services or a request for a refund, they were unable to reach the business.
BBB successfully made contact with the business to discuss investigation concerns but have since been unable to reach the business for followup discussion.
As of 01/30/2024, the business could not be reached again to identify an active complaint handler.
As of 01/30/2024, The business has not provided a formal response or action plan to address the unanswered complaints on file.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Baltimore, MD 21202
- BBB File Opened:
- 11/20/2023
- Years in Business:
- 3
- Business Started:
- 12/7/2020
- Alternate Business Name
- Govt Assist LLC
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
10 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/06/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
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