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          Find a Location

          Pete's Cycle Company has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Pete's Cycle Company

              7511 Belair Rd Baltimore, MD 21236-4102

            • Pete's Cycle Company

              800 Ritchie Hwy Severna Park, MD 21146-4198

            Business ProfilePete's Cycle Company

            Motorcycle Dealers
            Multi Location Business

            Contact Information

            7511 Belair Rd

            Baltimore, MD 21236-4102

            Get Directions
            Visit Website

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 86

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers Motorcycle and Personal Watercraft sales, service, parts & accessories.

            Business Details

            This is a multi-location business.

            Find a Location

            Pete's Cycle Company has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Pete's Cycle Company

                7511 Belair Rd Baltimore, MD 21236-4102

              • Pete's Cycle Company

                800 Ritchie Hwy Severna Park, MD 21146-4198

              Location of This Business
              7511 Belair Rd, Baltimore, MD 21236-4102
              BBB File Opened:
              5/15/1989
              Years in Business:
              86
              Business Started:
              1/1/1938
              Business Incorporated:
              4/30/1954
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of MC10003143 for this business, issued by Maryland Dept. of Transportation

              These agencies may include:

              Maryland Dept. of Transportation

              7201 Corporate Ctr, PO Box 548

              Hanover MD 21076

              Type of Entity:
              Corporation
              Alternate Business Name
              • Pete's Cycle Company Inc.
              • Pete's Cycle
              Contact Information

              Principal

              • Ms. Susan Kruse, Vice President

              Customer Contact

              • Mr. Brad Smith, Severna Pk Mgr
              • Mr. Joseph M. Kruse, Senior V.P.
              • Mr. John Leach, Manager
              • Mr. Troy Heininger, Area Manager
              • Ms. Susan Kruse, Vice President
              Additional Contact Information

              Fax Numbers

              • (410) 663-6958
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/07/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Worst customer service I have ever experienced. Purchased a brand new Can-Am ATV in April. We were able to use it twice before it caught on fire from the break line melting, due to the motor overheating and brake fluid leaked onto the exhaust. Or, at least that's the reason they claimed it caught fire. Brought it into their service department for them to have it for 2 months to replace a break line. Finally get it back, the motor overheats and now it no longer starts. We take it back to them only to be told Can-Am was "hacked" and they can't proceed with any service related issues until their website is back up. They have had it 3 weeks and state it may be another 3 weeks. This is absolutely insane. Nearly 12k spent on an ATV and warranty we can't even use. They play absolutely dumb when we call to inquire about it. I would never recommend them. Refused to return our calls, refuse to trade the product.
              Read More
              Read 2 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              William W

              07/14/2024

              I had gone into this business several times to look at motorcycles because I was interested in buying. Each time I visited, I felt more tolerated than celebrated. The atmosphere felt toxic. I was told that I had to return in a few days because my wire transfer didn't clear on their end. I provided proof that the money that I wired had cleared. I was told that maybe the money bounced from my bank. I found that statement to be offensive, because I k ow that if I were white, those words would have never came out of the salesmans mouth. I really wanted the motorcycle so I returned to buy it a few days later. The motorcycle had been sold. Then I found another motorcycle that I was interested in. It took almost 20 min to be acknowledged. The salesman gave me the impression that I was bothering him. I put my hand out to shake his hand. He refused to shake my hand telling me that he has a cold. Why the heck is he working if he's dealing with the general public. He faked coughed then walked away. it felt like a good ole boy system in that place. I won't ever return there and will never give a positive review.

              Local BBB

              BBB of Greater Maryland

              More Info on Local BBB

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