Business ProfileforTransmissions Plus & General Automotive LLC

Transmissions Plus & General Automotive LLC told me they could work on my large truck to replace the existing engine with a rebuild for $3,000.00. Upon completion of the work, my truck will not start. I talked to them and they told me this is the first large truck they have worked on. they do not want me to bring it in. they said they can no longer help me with it not starting . Please other customers do not use Transmissions Plus & General Automotive on 2300 Washington Blvd, Baltimore Md. 21230. They took my $3,000.00 under false pretenses and now will not help me.

Mr. ******* I am very sorry to hear that you were not happy with our services. I would like to explain to my viewers what really happened. Mr. ******* came in to our shop 12//02/2021 and asked if we could install a used motor in his 3500 truck ( a very large truck, ones we don't normally take in due to ceilings not high enough in our shop for a truck that high to work on comfortably), but because he kept on insisting he was recommended by a friend we told him we would do the work for him ( it would just be uncomfortable for the mechanic on the lift due to the size of the truck).
Customer approved a used motor replacement with a 101 day part only warranty for $2385.00 + $ 249.00 for pilot bearing, manifold gaskets, exhaust gaskets & PTO gasket replacements+ fluids for a total of $ 2634.00. During install we got in contact with customer and told him that he needs to replace pcv valve, spark plugs, wires, cap & rotor, both motor mounts, and replace his clutch because the throw out bearing was not working as as it should be. We stated to him at this time that he would need to replace these parts for the engine to run at its full potential. Customer REFUSED ALL MACHANICS RECOMMENDATIONS. We then continued with the installation. After installation was complete we test drove the truck and called customer to let him know it was done. When customer came he started the truck and drove away in the truck. the truck had no starting issues when it drove away from our business. The customer called us about 2 weeks later to tell us how happy he was with the work and that we worked with him to get this done. Now when the customer called us 3 MONTHS after we installed his used motor he stated, that now his truck wasn't starting. We told him at that time and the time before that we don't work on these big trucks so if there is and issue with the engine then we could look at that but if the issue pertains to anything else we could not help him. He still has a warranty for the engine and we will work on that. After I gave him this information he hung up on me. I apologize for any inconveniences Thank You Managment