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Find a Location

Drain Sights LLC has 1 locations, listed below.

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    Business ProfileforDrain Sights LLC

    Sewer Cleaning

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers services pertaining to sewers and drains.

    Business Details

    Location of This Business
    311 6th Ave, Brooklyn, MD 21225-2756
    BBB File Opened:
    3/20/2015
    Years in Business:
    14
    Business Started:
    1/21/2010
    Licensing Information:
    • This business states they sub-contract any work in which a Maryland license is required.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Mike Ragland, Owner
    Contact Information

    Principal

    • Mr. Mike Ragland, Owner

    Customer Contact

    • Mr. Mike Ragland, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    April F

    1 star

    09/06/2023

    We called this company out at the recommendation of another plumber for a sewer back-up problem. They came and snaked and charged $400.00. The next day we had the same problem, but were unable to reach out because my husband had to have emergency surgery (2nd surgery of that week). The owner of the company kept saying that we should have called or texted right away, despite repeatedly explaining the emergency to him. He finally agreed to send someone out for an additional $75.00 charge. The tech came out and snaked again and said we should call the county. It was the holiday weekend so we were unable to call until Tuesday. The county came and said the problem was not on their end. We called Mike, the owner of Drain Sights back and he absolutely refused to come again without charging more and kept saying if only we had contacted him as soon as we had the problem occurred the next day, despite being reminded that my husband had to have emergency surgery. (His tech was even here as we were on the phone with the doctor.) I'd leave a zero star, but I'm forced to put in at least a one. We will never use or recommend this company.

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