Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

PNC Bank has 2352 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • PNC Financial Services Group, Inc.

      One PNC Plaza 249 Fifth Ave Pittsburgh, PA 15222

    • PNC Financial Services Group, Inc.

      101 N Main St Butler, PA 16001-4902

    • PNC Financial Services Group, Inc.

      108 E Main St Somerset, PA 15501-2023

    • PNC Financial Services Group, Inc.

      1304 Pittsburgh Cheswick, PA 15024

    • PNC Financial Services Group, Inc.

      144 S Main St Greensburg, PA 15601-3102

    Business ProfileforPNC Bank

    Bank
    BBB accredited business
    Looking for more information? Access the headquarters listing for PNC Financial Services Group, Inc.
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    At-a-glance

    Customer Reviews

    1.12/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 453 Customer Reviews

    Customer Complaints

    2,111 complaints closed in last 3 years

    579 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    BBB Rating & Accreditation

    Accredited Since: 3/29/2019

    Years in Business: 67

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Related Categories

    Overview

    The PNC Financial Services Group, Inc. (NYSE: PNC) is a diversified financial services institution with employees in more than 40 states across the country; regional presidents in 44 markets; a retail branch network located in markets across the Mid-Atlantic, Midwest and Southeast; and international offices in four countries outside the U.S. PNC is engaged in retail banking, including residential mortgage, corporate and institutional banking, and asset management, providing many of its products and services nationally.

    Products & Services

    This company offers financial services for individuals and businesses including retail banking, asset management, corporate and institutional banking and residential mortgage banking.

    Business Details

    Location of This Business
    5910 Baltimore National Pike, Catonsville, MD 21228-2918
    Headquarters
    One PNC Plaza, Pittsburgh, PA 15222
    BBB File Opened:
    1/16/2001
    Years in Business:
    67
    Business Started:
    1/1/1957
    Accredited Since:
    3/29/2019
    Business Management
    • Mr. William Demchak, President/CEO
    Contact Information

    Principal

    • Mr. William Demchak, President/CEO

    Customer Contact

    • Mr. William Demchak, President/CEO
    Additional Contact Information

    Fax Numbers

    • (410) 237-5979
      Primary Fax
    • (877) 762-5500
      Primary Fax
      (Headquarters Fax Number)

    Industry Tip

    BBB Tip: How to choose a new bank or credit union

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.