Business ProfileforBoothe's Heating, Air, Plumbing, Drains & Electrical

Several months ago we had Boothes come in for a routine check up. Our toilets were perfectly fine but they claimed our toilets needed a new system (***********). They installed and since the installation we have had nothing but issues. We had countless of their workers come out and claimed they fixed the problem but nothing was fixed. The last straw came when our toilet over flowed and flooded out bathroom and basement. They sent out a manager who figured out that the system they put in was not compatible with our toilets (which were old but worked fine). They claimed the only fix is to install new toilets. Our toilets are still not running correctly and are now effecting our water bill. We have paid 50/60 more a month due to running water. We are constantly having to shut the flap manually after we use a toilet. We are refusing to pay for new toilets when they have taken full responsibility in that the system they installed was not correct. We are asking that they come out and install three new toilets (in which they installed fluidmasters in). Since they are responsible for creating a problem where there was no problem, I believe they should fulling fix the problem they created.