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          B's Plumbing, Inc. has 1 locations, listed below.

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            Business ProfileB's Plumbing, Inc.

            Plumber

            Contact Information

            PO Box 2422

            Waldorf, MD 20604-2422

            Get Directions
            Visit Website
            (301) 645-7040

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            PO Box 2422, Waldorf, MD 20604-2422
            BBB File Opened:
            6/1/2001
            Years in Business:
            32
            Business Started:
            3/9/1992
            Business Started Locally:
            3/9/1992
            Business Incorporated:
            6/9/1997
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 8139 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD

            These agencies may include:

            Department of Labor, Licensing and Regulation (DLLR)-MD

            500 N. Calvert Street, Room 308

            Baltimore MD 21202

            (410) 230-6231

            https://www.dllr.maryland.gov/license

            BBB records show a license number of DPM1000828 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC

            These agencies may include:

            Department of Consumer & Regulatory Affairs (DCRA)-DC

            1000 4th Street SW

            Washington DC 20024

            (202) 442-9828

            Fax: (202) 7276546

            https://www.dcra.dc.gov/

            BBB records show a license number of DPM1000828 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC

            These agencies may include:

            Department of Consumer & Regulatory Affairs (DCRA)-DC

            1000 4th Street SW

            Washington DC 20024

            (202) 442-9828

            Fax: (202) 7276546

            https://www.dcra.dc.gov/

            BBB records show a license number of 2710009444 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA. The expiration date of this license is 3/31/2025.

            These agencies may include:

            Department of Professional and Occupational Regulation (DPOR)-VA

            9960 Mayland Drive, Suite 400

            Henrico VA 23233

            (804) 367-8500

            https://www.dpor.virginia.gov/

            Type of Entity:
            Corporation
            Alternate Business Name
            • B's Plumbing & Appliance Installation
            Additional Contact Information

            Phone Numbers

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            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Diane H.

            02/21/2023

            Bought a tank water heater for an apartment (in a 4 unit building) and had it installed, September 2022. It stopped heating water and because it was still under warranty, called the manufacturer who arranged to have a plumber (contracted by the manufacturer) do the repair. In spite of repeatedly being given a contact number to reach me, the plumber never called but instead communicated via email. This was fine until the day of service. I was given a 3 hour window for the appointment and arrived at the service location prior to the beginning of that window. I called the plumber several times to tell him I was there and requested he call me when he arrived so I could let him in the building. Close to the end of the 3 hour window I was called by the tenant (with the non working water heater) informing me the plumber had gone to the back door of another apartment, asking that tenant about the water heater needing repair. The plumber was informed by this surprised man, the doorbells for apartments were at the front of the building. The plumber left, never contacting me, never returning my calls, and never assessing the water heater that needed the repairs. This behavior by a professional service person is totally unacceptable and I will not be using or recommending others to use this company.

            B's Plumbing, Inc. Response

            02/28/2023

            Our technician texted the customer (standard procedure) at 9:29 AM advising that he was on the way, and gave her an ETA of 10:20 AM. He arrived to find no parking in the front which is why he went to the back. Technician tried again to contact customer while onsite in the back as no one was answering the door, so he then called the office and requested I call the number on file. I did and got no answer. Thus had advised technician to move on as we were within the agreed upon time frame and got no response from the customer.

            Customer Response

            03/06/2023

            The initial problem communicating with this company started with an incorrect phone number they were using to reach me. The correct contact number was provided to them via phone calls and email messages (on 8 separate occasions). On the day of service, while at the service address I contacted them, from the corrected contact number 3 times, and NEVER received a return call. While the technician was knocking on the door of a neighbor, I was on site waiting for his call. The business, in spite of being provided a corrected contact number, for some reason, refused to use it to contact the customer which resulted in the service not being provided.

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